Frequently Asked Questions

Yes. We use modern, ‘new generation’ pesticide products designed to break down over time, minimizing environmental impact. Our application methods prioritise safety for people, pets, and ecosystems, employing eco-conscious approaches wherever possible.

Yes. We offer Saturday appointments to accommodate your schedule.

Generally, you do not need to clear cupboards or move furniture for standard pest treatments. Exceptions may apply for specific pests such as German cockroaches, pantry pests, or fabric pests, where additional preparation may be necessary. Our technician will advise you accordingly if special arrangements are required.

For your convenience and security, we accept credit and debit card payments only. Payments are processed securely at booking via a Secure Payment Gateway, eliminating the need for cash on the day of service. This also allows you to be absent during treatment while ensuring a smooth and hassle-free experience. Please note that American Express is not currently accepted.