Frequently Asked Questions

According to Australian Standard AS3660.2017, residential properties require a comprehensive termite inspection at least once per year. Properties classified as high risk—such as those with a history of termite activity or located adjacent to bushland or landscaped areas—should undergo inspections biannually. The objective of these inspections extends beyond mere detection; they are critical for identifying vulnerabilities and conditions conducive to termite infestation. Notably, many homeowners remain unaware that typically three to five specific zones around their property attract termites. Regular inspections are therefore indispensable for early intervention and structural preservation. What Are the Indicators of Termite Infestation? Visible signs of termite presence often manifest only after colonies have become well established within a structure. Key indicators include: Bubbling or distortion of window frames and skirting boards Brown staining or softness in lower wall sections Mud tubes ascending exterior walls Mud trails found inside the building Additionally, early detection can sometimes hinge on subtle auditory cues, such as faint clicking noises emanating from within walls, window frames, door frames, or skirting boards. Recognising these signs promptly is essential for effective management and mitigation.

The longevity of termite treatments varies based on the product type, soil composition, and environmental factors. Chemical soil barriers typically remain effective for 5-8 years, whereas baiting systems require ongoing maintenance. At Complete Termite Solutions, we offer maintenance programs with scheduled inspections to ensure continuous protection backed by empirical field data.

Our termite control products are selected based on rigorous safety standards, ensuring non-toxicity to humans and animals when applied professionally. Treatments involve targeted application confined to affected areas or perimeter barriers, minimizing exposure risks. Our technicians provide detailed safety briefings and follow protocols adhering to Australian Environmental and Health regulations.

Termite damage can often go unnoticed until it becomes severe and costly to repair. Early signs of termite infestation include small holes in timber, discarded wings near windows or doors, blistered or cracked paint, and hollow-sounding wood when tapped. At Complete Termite Solutions, we offer thorough termite inspections, detecting termite presence before structural damage occurs. Our licensed technicians use visual and advanced inspection methods to identify infestations in all accessible areas of your property. Treatment options include targeted termite treatments that are safe for kids and pets, termite baiting systems to eliminate colonies, and professional termite barriers for long-term protection. We also provide free consultations to design the best termite prevention plan for your home or business within your budget. Prevent costly repairs by scheduling a termite inspection early. Call us at 1300 664 971 or book online to protect your property with trusted, professional termite control solutions.

Important Safety Notice: New electrical safety regulations regarding roof void access

From January 1, 2025, changes to Queensland Electrical Safety Regulations require new safety measures when accessing roof voids or ceiling spaces—including for pest control services. To ensure compliance and safety, mains power must be switched off at the meter box before our technicians enter these areas.

What You Need to Know:

- Our technician will discuss this with you upon arrival and allow you time to prepare. - Power will typically be off for no more than 20 minutes. - The technician will inform you when it is sage to turn the power back on.

Preparing for Power Isolation:

Before power is switched off, please ensure that any essential devices are safely shut down, including: - Computers, gaming consoles, televisions, and audio equipment - Medical devices that can be safely unplugged If uninterrupted power is required for medical or other critical reasons—or if you choose not to turn off the power—our technician will proceed with the service without accessing the roof void/ceiling space. If you have any questions, please don't hesitate to contact us.  

This can vary with a chemical barrier, the pest company that installed your termite barrier will have put a sticker in your meter box – it should have the details when you need to next replenish your chemical barrier. We use Termidor, which lasts for 8 years. A termite baiting and monitoring system need to be replenished annually.

If you have a baiting and monitoring system, stations can simply be removed by our technicians and replaced once you have completed your extension. If you have a chemical barrier call us and we will discuss the options on maintaining your barrier ensuring your home is protected. Gold Coast City Council has regulations on installing pre-construction termite protection, call us to see what you need.

Yes

Ummm, yes they do. Termites eat hardwood, softwood, will use treated wood as a bridge to a food source they love. They also eat through Cyprus pine which used to be a known natural poison, you’d be quite surprised what we’ve found termites eating through!

Termites are master hiders and can go undetected for months causing thousands of $$$ in structural damage to your home. Some signs of termites are; discoloration on a wall, mud leads, soft timber skirtings or door frames and bubbling paint. Some species of termites will make a sound like they are eating your home.

The frequency of termite inspections depends on your property’s risk profile and regional termite activity. Certain high-risk areas require inspections as often as every three months to ensure early detection and effective intervention. Properties adjacent to bushland, with prior termite history, or with vulnerable landscaping typically fall into this category. Importantly, if your home lacks a certified termite barrier system, we advise even more frequent inspections. Inspection intervals generally range between 3, 6, and 12 months, tailored to environmental conditions and site-specific factors. This regimen optimizes termite management, reducing the risk of structural damage. Establishing a monitoring schedule based on these parameters is essential for maintaining your property’s long-term integrity against termite threats.

Homeowners insurance is designed to cover unexpected damage, unfortunately, Termites are not considered unexpected. Termite pest inspections will ensure early detection. A termite barrier will protect your home against the threat of termite attack.

If you discover termites, it is critical not to disturb them. Disturbance can compromise the accuracy of assessment and treatment efficacy. Contact Complete Termite Soultions immediately for a complimentary site evaluation. Our expert inspection will systematically determine: The termite species present at your property The construction type and slab foundation of the building The most effective treatment method—baiting or liquid application Precise perimeter measurements to ensure accurate pricing for protective measures Based on these parameters, we provide a fixed-price termite control program tailored to your property’s specific needs. All quotations are provided free of charge and carry no obligation. Reach out to Complete Termite Solutions to address your termite concerns with confidence and precision.

There are 2 types of termite barriers; a chemical termite barrier and the baiting and monitoring system. Installed correctly they are both excellent systems, effective in eliminating termites and giving you the protection you need. Neither system is a one size fits all, our technicians can let you know which system will work best around your home as well as give you an obligation free quote.